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We have a brief
glossary of common terms
used within the real estate lending industry. If you do not find the term in our brief glossary , then try a
full glossary
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Questions & Answers
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Information Request
It says my order is complete, but why isn't the system showing results?
I should have received my order by now but have not; should I reorder?
What does a "failed report" mean?
I have a title where one of the vested owners has passed away. Where would I fax the death certificate? Also, when will this be updated and sent back to me?
I submitted an order with the wrong address. What do I do now?
The name on the report does not match the customer’s name (i.e., Kelly and Kelley).
Why would American Title, Inc. change a city to a township?
What are exceptions and/or requirements on commitments?
What are abstracts?
What is a survey? When do I need to get one?
What if the mortgage that appears on the commitment is not held by the same lender on the credit bureau or payoff letter?
What if a mortgage shows on the commitment, but has been paid off?
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